7 Things You’re Doing at Trader Joe’s That Workers Can’t Stand

Trader Joe’s is known for its friendly atmosphere, unique products, and welcoming staff, but there are certain customer habits that can make an employee’s day harder. While most shoppers mean well, some actions, often unintentional, can come across as frustrating or disrespectful to the crew. A little awareness of how your actions affect the staff can go a long way toward making the shopping experience better for everyone. Here are some things workers wish customers would stop doing during their next visit.

Joking About Looking Bored

Telling a Trader Joe’s employee they look bored just because they are not actively scanning groceries at that moment is frustrating for workers. Many employees have been working since the early morning unloading trucks, stocking shelves, and preparing the store for customers. They also spend time moving heavy pallets, working in freezers and coolers, cleaning, and doing other physical tasks. A brief pause at the register is often just a moment to catch their breath, not a sign of boredom. Hearing comments like “you look bored” or “you need something to do” can feel dismissive of the hard work they have already put in that day. Employees are constantly multitasking to keep the store running smoothly. A little understanding goes a long way in making their shift more pleasant.

Ignoring the Cashier

Trader Joe’s employees are known for being friendly and welcoming, often greeting every customer at the register. When someone completely ignores that greeting, it can come across as cold and dismissive. Workers understand that not everyone wants a long conversation, but a simple “hi” or smile shows basic courtesy. They take pride in making the store a warm and inviting place to shop. Even a brief acknowledgment helps keep interactions positive. Skipping that small gesture can make the experience feel impersonal for both sides. It takes only a second to respond and it makes a difference in their day.

Asking About Inventory At the Register

Bringing up product availability while already checking out puts employees in a tough spot. Registers do not have tools to check stock, and with the wide variety of products Trader Joe’s carries, no one can memorize the status of every item. If you are hoping to find something specific, it is better to ask before you get in line. This gives workers the chance to check the shelves or the back room without holding up other customers. Waiting until the last moment creates unnecessary stress during busy times. Employees want to help, but timing makes a big difference. Asking earlier makes the process smoother for everyone.

Forgetting The Manners

Basic politeness goes a long way in a busy store. If an employee is stocking a shelf, simply saying “excuse me” before reaching for something shows respect. Avoid reaching directly in front of their face or over their head without warning. These small actions help maintain a safe and comfortable environment for both customers and staff. Workers are happy to step aside if asked politely. A friendly approach makes the interaction more pleasant for everyone. Courtesy is quick and easy, yet it leaves a lasting impression.

Commenting About Working on a Holiday

Telling an employee it must be awful to work on a holiday may seem like a kind acknowledgment, but it often has the opposite effect. It can feel like a reminder that they are missing time with family or friends. Many employees are there because the store is open for customers, not by choice. While they appreciate genuine kindness, framing it as sympathy can come across as rubbing it in. A better approach is to thank them for being there and keep the conversation positive. This way, the interaction feels encouraging rather than awkward. Simple appreciation is always welcome.

Making Physical Contact

Touching employees without permission is never acceptable. Some Trader Joe’s workers have reported being poked, grabbed, or tapped by customers, which makes them uncomfortable. Even a light touch on the shoulder can feel intrusive, especially in a professional setting. Respecting personal space is important for maintaining a comfortable work environment. If you need to get an employee’s attention, using your voice is the right approach. A polite “excuse me” works much better than any physical contact. It shows respect for their boundaries and keeps the interaction professional.

Leaving the Cart in the Middle of the Parking Lot

Trader Joe’s parking lots are often crowded, and abandoned carts can make them even more difficult to navigate. Leaving a cart in the middle of the lot risks it rolling into cars or blocking spaces. Employees work hard to collect carts, but having to chase down scattered ones slows the process. Walking the cart to the designated corral helps keep the area safe and organized. It also prevents accidents and damage to vehicles. Being mindful of where you leave your cart shows consideration for both workers and other shoppers. A small effort makes a big difference in keeping the parking lot orderly.

This article originally appeared on RetailShout.

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