The first thing to know about Target’s return policy is that Target accepts returns on most unopened items within 90 days of purchase if the customer can provide proof of purchase.
Unfortunately, there are a few exceptions to this generous policy. According to Target’s website, “electronics and entertainment items must be returned/exchanged within 30 days.”
Within that 30-day window, there are unfortunately some additional restrictions placed on video game returns. The only way that you can return and receive a full refund for a video game purchased at Target is if you return it unopened and with a valid receipt within 30 days of purchase.
If your video game has been opened and/or used, it will only be eligible for exchange (not return) and can only be exchanged for the same title for either the same or a different gaming platform. Check out Target’s full list of return policy exceptions here.
The good news is that if your video game has not been opened, then you will have full access to Target’s standard return policy within 30 days of purchase.
You can read through Target’s full return policy here.
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What Is Target’s Video Game Return Policy During Holidays?
Thankfully, there is a bit more leeway on video game returns during the holidays, since many people might be receiving these items as gifts.
Target’s return policy states that electronics and entertainment items (including video games) have an extended return policy during the holidays, which begins on December 26th. This applies to any video games purchased between October 1st and December 25th.
In other words, if your video game is purchased during this time frame, then you will have from December 26th through January 24th to return your item (if it is unopened and you have proof of purchase) or exchange it (if it has been opened and/or used).
How Strict Is Target’s Return Policy For Video Games?
Of course, when it comes to return and exchange policies, there are likely to be exceptions to the rule. Although it shouldn’t necessarily be expected or planned for, it is possible that some Target stores might accept returns on opened video games, accept returns without a receipt, and/or accept returns or exchanges after 30 days.
Honestly, though, we wouldn’t count on it.
That said, one Quora user pointed out a possible loophole in the store’s video game exchange policy. Since opened video games can only be exchanged for the same title, you will be exchanging an opened version of the game for an unopened version. And since Target accepts returns on new, unopened games, it’s possible that you can use the item you received through the exchange to make a return, and then purchase a new game.
You might have to make the return without a receipt, though, likely receiving store credit, which you could use to buy a new game. Otherwise, Target is likely to get wise if they notice that you’re returning something you received through an exchange-only policy.
How To Return A Video Game To Target
To return your video game to Target, simply follow these steps:
- Arrive at any Target store with your unopened item, receipt, or other proof of purchase (packing slips and return barcodes are considered valid alternatives)
- Find the guest services counter (usually close to the front doors and registers) and explain that you would like to return your item
- The employee or manager you speak to will have the right to decide whether or not to accept your return based on the item’s condition
- If your return is accepted, you will be refunded for the full price you paid for your item
For online purchases, you will still be able to complete your return, but this will have to happen through the mail. To initiate a return for an item purchased online, simply follow these step-by-step instructions provided by Target.com.
Can You Return A Video Game To Target Without A Receipt?
The answer here is a little tricky. Technically, Target’s return policy states that customers need to provide a receipt or valid proof of purchase in order to return purchases. However, many Target stores are known for accepting returns even if no proof of purchase can be provided. In this case, it’s likely that you will receive a refund in the form of store credit. So, the best thing to do is try to return your item even if there’s a chance the return won’t be accepted.
There are also alternatives to providing a receipt for your return. If you return your item within 24 hours of purchase, the store should be able to pull up a record of your purchase in their system, and you won’t be expected to provide a receipt. Also, if you purchased something online and wish to return it to the store, packing slips count as proof of purchase, as do return barcodes received through the Target app.
How Does Target Refund A Returned Video Game?
How you receive you refund on a returned video game will all depend on how you completed your purchase in the first place. It will also depend on the condition of the game you’re returning.
If your game is unopened, was purchased within the last 30 days, and you can provide proof of purchase, then you will receive your full refund to the method of payment you used to make your purchase. For example, if you paid in cash, you will receive an immediate cash refund. If you paid with a card, however, you will likely have to wait at least 24 hours (and potentially up to 3 days) for the funds to show back up in your account.
If you made your purchase online and are returning your item through the mail, you will likely have to wait 1-2 weeks for your refund to be fully processed, considering shipping times.
If your game does not meet some of the above criteria (for example, if it has been opened or if the 30-day return window has passed), then you will not be able to receive a refund for your game.
FAQs
Can you return a digitally downloaded game to Target?
No. Target does not accept returns on digital downloads.
Can you return a gaming gift card to Target?
No. Target does not accept gift card returns.
Can you return damaged video games at Target without a receipt?
No. If your game has been opened, used, and/or damaged, you will not be able to return it. With a receipt and within 30 days of purchase, there is a chance that you might be able to exchange your game for an undamaged version (especially if you received the game damaged), but without a reciept, it’s unlikley that you will be able to do so.
Can you return curbside at Target?
Currently, Target does not offer curbside returns. However, some outlets have reported that Target plans to begin offering curbside returns in Fall 2022.
How to get a longer return window at Target?
The best way to get access to a longer return window at Target is to make your purchases with your Target RedCard. RedCard purchases are eligible for an additional 30 days on top of the standard return policy.
Conclusion
Despite having one of the most generous return policies of any big box retailer, Target is pretty strict when it comes to returning video games. If you keep your receipt and return your game unopened within 30 days, then you can receive a full refund with no strings attached.
However, if any of these circumstances aren’t met, then it’s likely that the best you will receive is an exchange for the same game title. Luckily, Target offers customers more time during the holidays to give gamers time to assess their holiday gifts.
As always, regardless of the condition of your item or how long it’s been since you bought it, returning an unwanted purchase is always worth a try in case the store is willing to make an exception.
