Home Depot has a wide range of paint colors and finishes to choose from when looking for the perfect shade for your project. But what if you buy paint at Home Depot and later change your mind? Can you return it?
This post will look at Home Depot’s paint return policy, conditions, and exceptions to help you make an informed purchasing decision.
Contents
Home Depot’s Return Policy for Paints
According to Home Depot’s paint return policy, you can return your paint to any Home Depot store within 30 days if unsatisfied. When making the return, you also need to carry the purchase receipt. Home Depot will correct the paint or give you a comparable can of paint as a replacement.
Home Depot’s paint return policy excludes the following;
- Issues with application due to unprepared surfaces
- Color samples
- “Oops” paints
- Liquid stains
- Special order paints
- Third parties and marketplaces
- Non-stock items
- Labor and installation
For Home Depot to accept paint returns, it must be;
- Unopened and unused
- Unmixed, unless mixed at the store before purchase
- Un-tinted
Home Depot will also not honor their paint guarantee if they suspect fraud or abuse of their paint return policy.
What Types of Paint Can You Return to Home Depot?
You can return most interior, exterior, and spray paints to Home Depot within 30 days of your purchase.
White paint
You can return white paint to Home Depot if it is unopened and unused within 30 days of purchase.
Mixed paint
You cannot return mixed paint to Home Depot, especially if you mix the paint yourself. Home Depot will only accept paint if their associate wrongly mixed it during purchase. In this case, they may do some readjustments or corrections to the paint to give you the desired color.
Spray paint
You can return spray paint to the Home Depot. The paint must be unopened, unused, and returned within 30 days from the date of purchase.
Tinted paint
If you are unsatisfied with your tinted paint, you can return it to Home Depot within 30 days of purchase. The retailer will try to correct it or give you a similar can of paint.
Chalk paint
You can return unopened and unused chalk paint to Home Depot if you have the receipt within 30 days.
Custom or oops paint
You cannot return custom or oops paint to Home Depot. This is because it would be hard to sell such paint to someone else.
Brand of paint
You can only return Home Depot’s paint brands which include Behr, Glidden, PPG, and Rust-Oleum. If you have another paint brand, you can only return it to the store where you bought it.
3 Ways to Return Paint to Home Depot
If you need to return your paint to Home Depot, there are a few different ways to go about it.
In-Store
You can return your paint at any Home Depot store. To find a store near your location, use the store finder tool on their website. A Home Depot store assistant will help you with the return process, correct the paint, or replace it.
Home Depot Customer Service Hotline
If you cannot make it to the store, call Home Depot customer service at (1-(800) 466-3337), and they’ll assist you in processing your return.
Home Depot Design Center
You can also make your paint returns if you live near Home Depot’s design centers in San Diego, California, or Rockville, Maryland. Remember to carry your receipt and make the return within 30 days of purchase.
Will Home Depot Refund or Exchange Your Returned Paint?
Home Depot doesn’t offer refunds even after returning the paint with the receipt. Usually, Home Depot will exchange the paint with a comparable one or make the necessary adjustments to fit your expectations.
However, if you return your paint without the purchase receipt, Home Depot will process your refund as a store credit given at the lowest price.
Can You Return Paint to Home Depot Without a Receipt?
Home Depot may accept paint returns without a receipt but with a few restrictions. You may return your paint without a receipt if you paid using a check, debit, credit card, or a Home Depot Consumer credit card. In this case, a Home Depot associate can locate your receipt in their systems within 30 days of purchase and process your return.
How Long Does Home Depot Refund Take?
Home Depot’s refund period depends on whether you return your item in-store or online. In-store returns have a faster refund processing time than online ones.
You’ll get a store credit immediately when you return your item in-store. For online returns, Home Depot issues a store credit after receiving and processing the return. It may take 2-10 business days to process the refund, depending on the form of payment you used during the purchase.
FAQs
Can you return old paint cans to Home Depot?
You cannot return old paint cans to Home Depot as they don’t recycle them. To dispose of your old paint cans, ensure that they have no paint residue. Then, dispose of them in your standard garbage bin or take them to a hazardous waste collection center.
Can you return paint to Home Depot if you bought too much?
If you buy excess paint at Home Depot, you can return it with the receipt within 30 days of purchase as long as it is unopened, unused, and not custom-mixed paint. Home Depot may give you store credit if the paint is undamaged. You can also decide to donate such paint to charities or schools.
Can you return gallons of paint to Home Depot?
You can return gallons of paint to Home Depot. Just ensure it is within 30 days and you have your receipt with you when you make the return. Since Home Depot doesn’t offer refunds for paint returns, they will replace the paint with a new one or give you store credit in the form of a gift card.
Conclusion
If you’re unsatisfied with the paint you bought at Home Depot, you can return it within 30 days from the date of purchase. Before returning, ensure the paint is unopened, and remember to carry your purchase receipt.
Home Depot doesn’t offer refunds for returned paint. You can only have the returned paint color corrected or exchanged with another comparable paint.
